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Date2nd October 2017
AuthorsChris Mills
StatusIn progressCompleted
SummaryDue to issues with Keycloak on Thursday multiple core containers were down on production monitoring so we weren't able to see production applicaiton issues
ImpactDue to not being able to see anything was down. No users were able to access the frontend system.

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Action ItemTypeOwnerIssue
Add monitoring to the monitoring server so that it's active at all timespreventFayaz Abdul (Unlicensed)
Jira Legacy
serverSystem JIRA
serverId4c843cd5-e5a9-329d-ae88-66091fcfe3c7
keyTISDEV-2684
Improve monitoring output for clearer issue trackingmitigateChris Mills (Unlicensed)
Move monitoring onto alternate VNET


Timeline

Sept 28th

Keycloak issues seeĀ 2017-09-28 Keycloak database backup failed

Oct 2nd

8:56AM Reuben Noot noticed that the production ui wasn't accessible

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