| Date |
|
| Authors | Oladimeji Onalaja (Unlicensed) |
| Status | Complete |
| Summary | |
| Impact | Service Unavailable errors on TIS |
| Table of Contents |
|---|
Root Cause(s)
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The implementation of the sync service required the api-gateway playbook run and this inadvertently changed the versions of apache and modsecurity
As a direct consequence, TIS users were getting intermittent 503 "Service Unavailable" error on TIS which would force them to clear their cache in order to be able to reaccess TISerrors.
Trigger
The number of valid state cookies would exceed the limit which was set to 3 cookies at the time.
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Updated Open ID Connect from version 2.3.9-1 to 2.3.11-1 as this version includes an option to delete the oldest state cookie once the maximum number of cookies has been reached.
Maximum number of cookies set to 1.
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