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Users (Trainees) will need an email address and mobile number. The email address will be the username. The phone number will be used for 2FA. Q1 - should we require the email and phone number to both be verified?
Q2 - when do trainees get sent their login details? Do LOs need to do this or could it be automated - when a trainee gets created on TIS for example?
We need to signpost trainees to the support site if they have problems logging in etc.
Wider Roll-out
The TIS team doesn’t have the resource to manage the users once we get past the initial pilot phase. This will be delegated to local offices - to people who already have access to TIS-Admin as administrators.
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