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Date

Authors

Status

Resolved

Summary

The NIMDTA Sync jobs failed to start

Impact

 

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Table of Contents

Trigger

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Detection

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Action Items

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Timeline

Root Cause(s)

Trigger

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  • Detected when slack notifications in the #monitoring-prod channel failed to appear

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Resolution

  • The sync jobs run fine when manually triggered however this is a temporary solution

  • The sync jobs

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  • Detected when slack notifications in the #monitoring-prod channel failed to appear

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Timeline

  • 01:23 AM - Slack Alert in the #monitoring-prod channel

  • 08:08 - We let NI users know of the problem and this was acknowledged at 08:23

  • 08:58 - let them know all backup and running

Root Cause(s)

Action Items

Action Items

Owner

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