Date |
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Authors | |
Status | Resolved |
Summary | The NIMDTA Sync jobs failed to start |
Impact |
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Non-technical Description
The overnight sync procedure for NI TIS was interrupted and failed to complete.
Data between tables within the NI TIS environment did not sync properly meaning some records will not display correct current information.
The team created a secondary service for the procedure to use which has resolved the issue. And a support ticket has been raised with the hosting company that will help the team decide whether to fix and switch back to the old service, or remain with the new one.
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Trigger
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Detection
Detected when slack notifications in the #monitoring-prod channel failed to appear
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