...
The overnight sync procedure for TIS was unable to run. This meant only some trainees were being shown on the person search page.
...
Trigger
...
...
Detection
Detected when slack notifications in the #monitoring-prod channel failed to appear
...
- Question raised by user on Teams
- 07:51 - Sync job re run06:29 - Quickest fix (re-running the job) didn’t work on STAGE
- We rebuilt the infrastructure similarly to NIMDTA.
- 07:51-07:58 - Sync finishedRan the Sync job again; trainees becoming visible during this time.
- 08:00 - confirmed with users fixed
...