Date |
|
Authors | |
Status | Resolved |
Summary | Person Search Sync Failed |
Impact | Person search page was not showing data between 07:35 and 08:00 |
| Table of Contents |
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Non-technical Description
The overnight sync procedure for TIS was unable to run.
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Trigger
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Detection
Detected when slack notifications in the #monitoring-prod channel failed to appear
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Resolution
Created a new cluster to use based on the terraform description
The sync jobs run fine when manually triggered however this is a temporary solution
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Timeline
- Question raised by user on Teams
- 07:51 - Sync job re run
- 07:58 - Sync finished
- 08:00 - confirmed with users fixed
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Root Cause(s)
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Action Items
Action Items | Owner |
|---|---|
M |
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Lessons Learned
Te