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ESR sent through a number of FULL FILES on 1st of March that did not load or fully load/reconcile to then send applicants against subsequently for St Helens & Knowsley Trust. This meant a delay in sending across Applicant Files to ESR.
ESR told us previously that the maximum number of full files they would send us was 3 per week. On Monday 1st of March, they sent through 9 files, 8 distinct with 1 duplicate.
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Trigger
Unexpected number of FULL FILES (RMF) causing an overload on the TIS-ESR interface.
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An issue raised on Teams regarding missing applicants from Liam Lofthouse (NWM Data Lead)
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Resolution
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Timeline
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