Versions Compared

Old Version 27

changes.mady.by.user Philip Wilsdon (Unlicensed)

Saved on

compared with

New Version 28

changes.mady.by.user Philip Wilsdon (Unlicensed)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Open

Date

Authors

Joseph Philip Wilsdon (PepeUnlicensed) Kelly Adewale Adekoya

Status

Resolved

Summary

  • GMC Sync failed overnight

  • Reval users informed us they are not able to revalidate trainees

  • Checked logs - access forbidden to the GMC

  • Contacted GMC - they made some changes on Sunday (moving their services behind cloudflare) which caused the issue

  • Eventually we worked out it was the user agent being sent with the request that was being blocked by GMC

Impact

  • Reval data out of date

  • Users unable to revalidate and manage connections from Monday morning to the morning of (however, they could still use GMC connect)

...