Page Comparison

Date

01 Mar 2021

Authors

Philip Wilsdon (Unlicensed)

Status

In Progress

Summary

• GMC Sync failed overnight

• Reval users informed us they are not able to revalidate trainees

• Checked logs - access forbidden to the GMC

• Contacted GMC - they made some changes on Sunday 28 Feb 2021 (moving their services behind cloudflare) which caused the issue

• Eventually we worked out it was the user agent being sent with the request that was being blocked by GMC cloudflare

• Doesnt effect new reval as its update to date and therefore not being blocked by GMC Cloudflare

Impact

• Reval data out of date

• Users unable to revalidate and manage connections from Monday morning 01 Mar 2021 to the morning of 04 Mar 2021 (however, they could still use GMC connect)