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: ??:?? Users got disabled in usermanagement
: 12:52 Mike Richardson reported an issue with Bulk upload on Teams.
: 13:47 Tried re-upload the same file, resulting in the same error.
: 13:52 User reenabled in keycloak, bulk upload went through.
: 13:54 Asked users to try and re-upload.
: 14:18 Mike Richardson reported an Internal Server Error as
Reason for import failurewhen uploading a file.: 16:22 Another admin tried to upload a file and the upload fails to complete in a similar way as what Mike initially reported.
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Root Cause(s)
Bulk upload failed to connect to TCS.
Bulk upload user was disabled.
The bulk upload user was listed in a report of potentially outdated accounts.
The bulk upload has a transformuk email address.
Email address was never updated.
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