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• .The TIS-ESR interface exports data to ESR daily. The interface failed to successfully communicate the completed export of some Placements to TIS, due to TIS’s momentary unavailability. As a result, these Placement’s status on TIS remained unclear (marked with a question mark on the frontend (?) instead of displaying the correct exported status (marked with a tick ✔).

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Trigger

• . TCS momentarily unavailable (updates sent via REST calls not processed)

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Detection

• .

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Resolution

• .When Placements are exported to ESR, the Data Export service sends a message via RabbitMQ queue to the Inbound Data Writer service.

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