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Investigating

Date

Authors

Marcello Fabbri (Unlicensed) Joseph (Pepe) Kelly

Status

Resolved

Summary

Placements added by ESR late on 30/07/2021 for 04/08/2021 starters had a TO_EXPORT status instead of being exported

Impact

Some records might not be exported in time back to ESR, implying that some manual hiring will have to be undertaken instead.

...

  • : some Placements are being added in the late afternoon for August 4th starters.

  • : GeneratedAppRecords related to those placements are not getting exported as expected.

  • : 12:10 PM BST: MS Teams message notifying these GeneratedAppRecords are still marked as TO_EXPORT

  • : 15:40 PM BST: Some messages containing the “command” message to export GeneratedAppRecords for MER are being re-sent on the appropriate queue in the ESR interface to retrigger their export.

  • : 16:53 PM BST: Messages containing the “command” message to export GeneratedAppRecords for EOE, LDN, OXF and WES are being re-sent on the appropriate queue in the ESR interface to retrigger their export.

  • : 17:06 PM BST: Users are notified via MS Teams that the export of these files has been completed.

  • – meanwhile other GeneratedAppRecords qualifying for file generation were not being picked up –

  • : 16:45 PM BST: Manual trigger of the generation of files for the SEV deanery was successful.

  • : 09:33 AM BST: Manual trigger of the generation of files for the rest of the deaneries was successful.

  • : Retry policy for messages re-enabled

  • : Generation of export files (both app and notification) dated 01/July/2021 has been manually triggered, in an attempt to export these data to ESR.

...