Date |
|
Authors | |
Status | In progress |
Summary | |
Impact | NDW downstream processes compromised, including Hicom Leave Manager data transfer |
| Table of Contents |
|---|
Non-technical Description
The overnight jobs failed. Query TIS Prod was not available at the time they ran?
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Trigger
TBC.
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Detection
Slack monitoring alert.
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Resolution
Rerun the jobs.
Detect why they failed.
Fix that.
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Timeline
03:00 #monitoring-ndw Slack channel alert that the first of three overnight jobs failed.
07:53 Those jobs were restarted.
.
Root Cause(s)
TBC.
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Action Items
Action Items | Owner | |
|---|---|---|
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Lessons Learned
TBC.