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Authors

Andy Dingley Joseph (Pepe) Kelly John Simmons (Deactivated)

Status

Implementing

Summary

Several TIS services, namely Generic Upload and ESR services, could not authenticate with Keycloak. Resulting in outages in those functions.

Impact

Admins not able to upload any bulk import/update spreadsheets, TODO: ESR impact? ESR Bi-directional not able to import/export changes?

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  • Generic Upload: reported by user on Teams

  • ESR: detected by aletrtmanager alertmanager but seen by Joseph (Pepe) Kelly when pausing alerts for work that was already being undertaken

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