Date | |
Authors | |
Status | DocumentingDone |
Summary | The AWS monthly SMS limit was exceed, resulting in no codes being sent for SMS MFA or phone number verification |
Impact | TSS users were unable to sign up/in for approximately 10 hours (96 users affected, with 300 attempts total) |
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Action Items | Owner | ||||||||
|---|---|---|---|---|---|---|---|---|---|
Set up more appropriate SMS limits |
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Incorporate Trial incorporating a review of daily alarm reminders in to standup? |
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Lessons Learned
Monitoring alerts are useless unless they are noticed/actioned