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Non-technical Description
When files are uploaded on to the bulk upload page, the files are uploaded to some storage and the jobs are recorded with the status “PENDING“. Then the bulk upload service starts to pick up the first file, and set its status to “IN PROGRESS“, leaving all other following files “PENDING“. Only when the current file is marked with “COMPLETED“, the following “PENDING“ ones will get processed.
We had a problem with Tis, the system was not doing Bulk upload whichFiles that were uploaded with a bulk upload, which is when more than a few files are sent to be uploaded, was not being completed. This is likely due to a timeout issue, the reason is because of the limits of connection between the Bulk Upload service and a system named TCS.
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Trigger
A file of person update template with 1180 records was uploaded.
On prod, the id (Epoch time) of the file is: 1674667043653 and the record id in
genericupload.ApplicationTypeis 28781.
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