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Date

Authors

Joseph (Pepe) Kelly Yafang Deng Steven Howard

Status

Jira Legacy
serverSystem JIRA
serverId4c843cd5-e5a9-329d-ae88-66091fcfe3c7
keyTIS21-4449

Summary

Bulk upload page is continually refreshing and showing “the server took too long to respond“.

Impact

Users can not use Bulk upload as usual.

Sometimes when bulk upload service is up for a short period of time, users are able to upload the file. Once the service is restarting, it can miss the response from other services and the file is stalled in progress.

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