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Date

Authors

Joseph (Pepe) Kelly

Status

Documenting

Summary

Jira Legacy
serverSystem JIRA
serverId4c843cd5-e5a9-329d-ae88-66091fcfe3c7
keyTIS21-4513

Summary

There was an issue processing a bulk upload file and a number of other files were not processed until the service was restarted

Impact

Users uploaded files were not processed.

We restarted the service to “skip over” the file that was problematic.

Non-technical Description

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Trigger

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Detection

  • User queries:

Teams Support channel

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