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Restarted service
After testing the file in the stage environment, found that it was processed there.
Tested the file on local, it took more than 2 hours:
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13:55 - File uploaded and starts being processed.
13:55-15:24 - Other users upload files and the large file was being processed
15:24 - Error logged
15:25 - User report on Teams
15:10-15:37 - One of the copies of TCS, which bulk upload relies on was restarted and was busier.
15:24-15:40 - Service monitored for signs that data was still being processed and once it became clear it wasn’tfinding no indication the file was being processed, the service was restarted
15:53 - Service processes queued files
17:29 - Admin user tried uploading the same Placement Create file again, and then it was processed successfully
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