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: 08:53 : User reported (on Teams) revalidation module is showing one person under notice
: 08:53 : User reported (on Teams) revalidation module is showing one person under notice
: 08:53 : User reported (on Teams) revalidation module is showing one person under notice
09:30 : Stopped the 2-hourly checks of submitted recommendation, shortly after stopped the service temporarily to stop unhelpful logging and moved some of the logging
: 09:41 : Moved sync start messages to new queues for debugging
: 09:43 : Found logging to suggest incident started at 00:05 - around the time of the gmc sync job starting
: : ~ 9:45 : Stopped gmc-client task on prod
: ~10:00 : Restarted gmc-client task on prod, observed the same issue, task stopped again.
: 10:15 : Changed Log level for gmc-client (set to debug) and pushed to preprod
Root Cause(s)
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Action Items
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