...
09:42 James Harris raises the alarm on the number of email notifications in own inbox about failed tableau refreshes on TIS PID Data site
10:15 - PO and team informed. Brief team discussion on priority and problem resolution delegation
11:00 - Quick analysis of number of data sources with failed refreshes and dates of last successful refresh established
11:56 - Tableau Administrator/Data Service team got notified
14:09 - Tableau Administrator/Data Service team confirms identification of the root cause of the problem
13:00 - Commenced further Further analysis to establish scope/coverage of the problem and identify extent of stale data
07:21 - Requested progress update pertaining to implementation of on permanent fix to problem from Tableau Administrator/Data Service team
07:29 - Updated PO on state of affairs at the time
09:33 - Received confrmation of permanent fix in progres from Tableau Administrator/Data Service team
11:35 - Communication sent out on MS Teams channels to stakeholders
14:23 - Received notification of completion of permanent fix and verified data sources now refreshed
14:38 - Updated stakeholders on MS Teams channels
Root Cause(s)
...
Action Items
...