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Email notifications in Site Owner’s inbox

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Resolution

  • Re-application of missing permisssions on the NDW service account used to refresh data extracts on Tableau Server

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  • .

  • Re-run refresh post-fix

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Timeline

BST unless otherwise stated

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Action Items

Action Items

Owner

Carry out analysis to establish scope/coverage of the problem and extent of stale data

Stan Ewenike (Unlicensed)

Liaise with dependent services to investigate the problem

Stan Ewenike (Unlicensed) James Harris

Implement permanent fix to problem

Tableau Administrator/Data Service team

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Lessons Learned

  • We were fortunate that the Site Owner was working.