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There were a significant number of errors that occurred when we received files from ESR on Wednesday afternoon. We processed the files again to ensure all information had been received before re-enabling the processes that generate applicant and notification information that goes to ESR.

Similar previous incidences

2023-09-01 ESR processing affected by TIS unavailability

https://hee-tis.atlassian.net/wiki/spaces/NTCS/pages/3824386058/2023-08-10+ESR+processing+affected+by+TIS+unavailability?atlOrigin=eyJpIjoiMTE4MDRlNjg0ZGUyNGZiZWI2OWJmNzE2N2RjYTU5NjciLCJwIjoiY29uZmx1ZW5jZS1jaGF0cy1pbnQifQ

Trigger

  • Slack alerting

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Detection

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