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Date

Authors

Cai Willis

Status

Jira Legacy
serverSystem Jira
serverId4c843cd5-e5a9-329d-ae88-66091fcfe3c7
keyTIS21-6217

Summary

RabbitMQ ran out of memory, affecting TIS services (particularly Reval)

Impact

Any data updated on GMC day before has not/will not reflect on our systemImpact

Table of Contents

Non-technical Description

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Trigger

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Detection

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Resolution

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Timeline

  • 15:20 user raised issue with system being slow and later displaying error messages

5 Whys (or other analysis of Root Cause)

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Action Items

Action Items

Owner

Comments

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Lessons Learned