Date |
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Authors | |||||||||
Status | Documenting | ||||||||
Summary | The absence of notifications was clocked and on investigation it was found that none had been sent from 10 August | ||||||||
Impact |
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Non-technical Description
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Trigger
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Detection
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Resolution
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Notifications are usually sent to ESR every day, describing changes and updates to the “now & next” people in positions.
The service did not generate the files for 11th - ?? .
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Trigger
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Detection
We noticed a lack of “Confirmation” messages from ESR
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Resolution
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Timeline
Shovel setup but was persistent rather than temporary.
notifications not exported since
issue noticed
11:30 resized cluster, and it took 12mins
11:50 deleted the shovel which was moving every error to
esr.dlq.all.shovel.31072024.
5 Whys (or other analysis of Root Cause)
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