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There were a significant number of errors that occurred when we received files from ESR on Thursday afternoon. This is because of an issue with the service that checks login detailsWednesday afternoon. We processed the files again to ensure all information had been received before re-enabling the processes that generate applicant and notification information that goes to ESR.
Similar previous incidences
2023-09-01 ESR processing affected by TIS unavailability
Trigger
Slack alerting
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Detection
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Action Items
Action Items | Owner | |||||||||
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Create a ticket to investigate shortcircuit exception for profile service. | To create ticket
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