Date | |
Authors | |
Status | DocumentingDone |
Summary | User couldn’t log in to TIS Self-Service |
Impact | The user was unable to view their submitted Form R |
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Action Items | Owner | ||||||||
|---|---|---|---|---|---|---|---|---|---|
Ticket to making more helpful Cognito error messages |
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Terraform the permissions required for the TSS user pool migration lambda |
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Dev checklist for testing some common AWS processes (e.g. migration between user pools) |
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...
Lessons Learned
Probably first of its kind of request i.e. user wanting to log in again (via migration between user pools with different configs) to view submitted Form R. This is a good ‘stress test’ !
Reminder not to make too many assumptions (with hindsight, more clues were in the first email from user). Maybe a quick call might help to clarify things?
Testing the AWS processes with dummy data etc. is a bit fiddly. Maybe draw-up a checklist of things to remember?