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Welcome

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Overview of the

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last couple of weeks Any interruptions to our apps / Live Defects Team going through what they’ve achieved during the

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last couple of weeks Feedback from those on the call on what we have done (constructive criticism / praise / questions) Collaboration with those on the call on what to do next Please ask questions, that’s what this Review is primarily for - your constructive interrogation of what we’re doing: out loud on the call - really, we’d appreciate you doing this!; write in the Team meeting chat; or fill in the post-Review survey after the call (for questions that occur after the call is over, or if you don’t want to ask the question during the call for whatever reason, and for letting us know whether the Review meets your expectations, or whether you have some suggestions for improvement)

Executive

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Summary:

Live Issues:

Dev team demo

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work completed during this iteration (last two weeks)

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Image Added Clicking on Save a copy as a PDF button opens this page (desktop browser)…

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Image Added …then clicking Save opens this with a default filename of: TIS Self-Service _ Form R Part-A.pdf Image Modified Webinar arranged for 24th March Alistair Pringle (Unlicensed) / Nazia AKHTAR Audience will be admins who haven't been involved to this point TIS “Hack day” Nazia AKHTAR The TIS Team had a Hack day this iteration. The purpose was to come together as a team and work through one or more challenges as a team, free from the normal daily distractions of planned work and meetings. This is an increasingly standard tool for teams to improve their collaboration, team-working to deadlines, and to do peer-to-peer personal development. This Hack day focused around two challenges, one of which was a practical one relating to TIS Self-Service: the idea of developing a chatbot to answer questions that Trainees might have that are related to the Form R they are being asked to complete. TIS Self-Service 3rd Pilot progress Nazia AKHTAR Out of the 201 Trainees forming this pilot Ensure trainees can independently create an account on TSS We have seen 87 accounts created (up from 49 last iteration) and only a couple of issues raised so far Ensure trainees can use SMS to authenticate We can see 84 trainees logged in via SMS (up from 48), 3 via Authenticator app (up from 1) Ensure instructions in the comms are understood clearly by trainees We have seen a reduction in queries to admins which shows that guidelines were clearly understood Ensure forms are submitted We have seen 65 Form R Part A (up from 36) and 75 Form R Part B (up from 38) submissions as part of this 3rd Pilot submitted by trainees Revalidation Sorting Recommendation history in details page Doris.Wong Recommendation history order by Actual Submission Date, with newest record at the top Image Modified Trainee Information System (TIS) date validation has been added to ensure Placements cannot have an end date set before the start date Edward Barclay Placement Planning tool: Image Added Person Placement Update page: Image Added Electronic Staff Record (ESR) Northern Ireland Medical and Dental Training Agency (NIMDTA)

Objective Key Results (OKRs) 2021/22 Q4:

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Image Added 1st Iteration 2nd Iteration 3rd Iteration 4th Iteration 5th Iteration 6th Iteration OKR #1: Prepare and launch 3rd TSS pilot Preparing for the wider release of TSS in 3 tranches from April 2022 Key Result#1: 99% of trainees successfully able to login using self-sign up and the MFA. too early too early 0.1 0.3 0.4 Key Result#2: 25% of trainees complete a survey. too early too early 0.1 0.1 0.1 Key Result#3: Support materials enriched based on feedback. too early too early 0.5 0.5 0.5 Key Result#4: 95% of admins agree that the process has been made more efficient by TSS. too early too early 0.1 0.1 0.4 OKR #2: Keycloak to Cognito authentication migration Extricating us from our reliance on an outdated application (Keycloak), several major versions behind what is supported Key Result#1: All TIS apps can accept authentication from Cognito. too early 0.3 0.4 0.8 0.8 Key Result#2: Keycloak is no longer used for user authentication by any TIS apps. too early 0.1 0.2 0.4 0.5

TIS team development (following external review)

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title Up to end of Q4 | Iteration #5
We highlighted that we recently had an external review of how we work within the TIS team. From that review, a number of recommendations were put forward for how we can alter things going forward. The whole team is actively working towards implementing these recommendations. As we are a team that at its core believes in transparency and openness, we decided to give you a flavour of what we have been working on:

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We've created and published a Team charter. And we’ve completed initial work on adhering to the team Charter - a soft/supportive approach of using regular team health-checks against the Charter values: Empathy, Unity, Transparency and Collaboration. We're reviewing all our meetings and events with a view to rationalising them in the near future We're embarking on team training in User-Centred Design: Online, 15hrs over 5 days | On-site at one of our offices, 1 day. Some of the team attended the online GDS UCD training, others are booked to attend in Feb and Mar. Progressed work on standardising Job Descriptions / Job Summaries. We’ve identified the need for two roles we don’t currently have in the team: User Researcher and Performance Analyst. Debating sensible ways of splitting the team’s work up by Services and Products. Started the review of Stakeholder mapping. Had an end of Quarter Review and looked forward to Q4. Agreed we need to reach out to gain more context for what we do in TIS, within the wider HEE and NHS. And we’ve started having these sessions (one from Jon Howes on PGMDE and another on Digital First). If anyone reading this would like to volunteer to do a session, please let us know! Started the process of agreeing standard team events (TIS team meetings, stakeholder sessions etc), and central comms (Teams, Sharepoint, mailboxes, etc), so that communicating within the team is more efficient and communicating with us will be, too.

TIS interim roadmap:

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