Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • AWS Migration - Whitelisting IPs with GMC

  • AWS Migration - authentication details - using old transform account

Trigger

  • AWS migration

  • User feedback

Resolution

  • Requested GMC to whitelist IPs

  • workaround - scheduled job running everyday to pull data

  • Updated authentication details

Detection

  • Reported on Teams

...

  • - 08:10

  • - 08:30 started to look into it

  • - 08:43 AM - email sent to GMC requesting whitelisting IPs

  • - 09:00 AM - started a data copy from azure to AWS to check PoC

  • - 11:30 AM - Completed PoC and wrote a script to do the daily copy until the new IP’s are whitelisted

  • - 08:30 AM - missing data, suspected that another process interupted interrupted the sync, rerun the job and all is well.

  • - 10:45 AM - changed script run times.

  • - 2:13 pm - Confirmation from GMC that new IPs requested are whitelisted

  • - 3:30 pm - Phil rang the GMC to chase messages sent to the ISServiceManager@gmc-uk.org 

  • - 10@30 - User on teams confined working

  • Image Added

Action Items

Action Items

Owner

whitelist IPs

John Simmons (Deactivated)

Disable temp sync after whitelisting

John Simmons (Deactivated)

Lessons Learned

  • Brain drain from the team - a big risk not having many team members know how existing reval works

  • 3rd Parties turnaround time

  • Get new reval live