Date |
|
Authors | |
Status | Resolved |
Summary |
|
Impact |
Non-technical summary
Timeline
-09:48 AM | |
- 10:25 AM | Created ticket and incident page https://hee-tis.atlassian.net/browse/TISNEW-5728 |
- Between 10:25 and 11:21 | Ran the jobs Fixed the refresh of data but difference between the under notice values between TIS legacy/existing reval and GMC Connect |
12:06 | Ran the GMC Sync and intrepid-reval-etl-all-prod again via Jenkins |
12:25 | Seems to be fixed |
Root Causes
TBD
Trigger
User reported in Teams Support Channel that their connections had not been working correctly
Resolution
Running of the Sync,
intrepid-reval-etl
andintrepid-reval-etl-all-prod
jobs
Detection
User reported in Teams Support Channel
Actions
For new reval - we need add monitoring so we know if the sync jobs and ETLS are run successfully or fail - https://hee-tis.atlassian.net/browse/TISNEW-3264
Lessons Learned (Good and Bad)
Still limited knowledge within the existing teams about how the existing module exists
Need monitoring - we raised this on August 22, 2019 and still have not done it
Jobs need to be run via Jenkins
intrepid-reval-etl builds the ETL?
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