Skip to end of banner Go to start of banner

2021-05-10 Intermittent 'Service unavailable' messages

Skip to end of metadata

Created by Reuben Roberts, last modified on 10 May 2021

Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Date	10 May 2021
Authors	Reuben Roberts
Status	Implementing
Summary	https://hee-tis.atlassian.net/browse/TIS21-1555
Impact	Some users receive ‘Service unavailable’ message on TIS services

Non-technical Description

Trigger

Detection

Teams notifications from users from 7 May 2021 16:17 onwards.

Resolution

Timeline

7 May 2021 16:17 User reports on Teams that TIS is giving a ‘Service unavailable’ error

Root Cause(s)

Action Items

Action Items	Owner

Lessons Learned

No labels

Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213