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Date

Authors

John Simmons (Deactivated) Cai Willis Doris.Wong

Status

In progress

Summary

TV list of doctors did not sync for Under notice and All doctors

Impact

Non-technical Description

We’ve been experiencing problems in Stage which we believe to be sync issues from GMC. These appear to now be affecting Prod.

Trigger

  • .

Detection

  • User detected the issue

Resolution

.

Timeline

  • 2022-03-04. 09:50 TV user reported the issue in teams

  • 2022-03-04. 09:57 it was picked up by the team for investigation

  • 2022-03-04. 10:17 It was discovered during investigation, it was probably affecting TV only

  • 2022-03-04. 10:27 TV list of doctors was back

  • 2022-03-04. …………………………..

Root Cause(s)

  • .

Action Items

Action Items

Owner

Lessons Learned

  • Stage problems can seep through to Prod if not well understood / resolved quickly.

  • No labels

Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213