Date	03 Mar 2022
Authors	John Simmons (Deactivated) Cai Willis Doris.Wong
Status	In progress
Summary	TV list of doctors did not sync for Under notice and All doctors
Impact	TV Reval admins couldn’t process Under notice doctors, nor see a list of any of their doctors

Non-technical Description

The recommendations list was showing up as empty for Thames Valley doctors as they had failed to sync overnight.

Trigger

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2022-03-04. 09:50 TV user reported the issue in teams
2022-03-04. 09:57 it was picked up by the team for investigation
2022-03-04. 10:17 It was discovered during investigation, it was probably affecting TV only
2022-03-04. 10:27 TV list of doctors was back
2022-03-04. 11:40 Update cron parameter for triggering GMC Recommendation status check 3 times a day within office hour instead of once per hour

Action Items	Owner
Update cron parameter to trigger GMC Recommendation status check 3 times a day within office hour instead of per hour	Doris.Wong