Non-technical Description

The validation for the Time out of Training (TOOT) field was working incorrectly when a draft form was reloaded, preventing the user from progressing to the next page of the form (and consequently its submission).

Trigger

• Trainee reported a problem with editing and submitting their Form R Part B, having previously cleared the TOOT field before saving it as a draft.

Detection

• Email received by TSS support.

Resolution

• Bug fixed.

Timeline

All times in BST unless indicated

• 19 Jun 2023: 09:08 - User email reported in the #self-services-support slack channel

• 19 Jun 2023: 09:30 - Work-around suggested.

• 14 Jun 2023: 12:08 - Fix applied to the code.

• 14 Jun 2023: 13:03 - Redeployment of tis-trainee-ui completed.

Root Cause(s)

• User clears a TOOT field, saves the draft, reopens the form and attempts to navigate to the next section of the form, at which point the validation fails silently, preventing the form action.

• That’s it, really.

Action Items

Lessons Learned

• The validation of Form R Part B is in need of a review - this should be part of the refactoring to use the JSON form templating/builder.