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Date

Authors

Status

Resolved

Summary

The NIMDTA Sync jobs failed to start

Impact

 

  • Root Cause(s)

  • Trigger

  • Resolution

  • Detection

  • Action Items

  • Timeline

Root Cause(s)

Trigger

Resolution

  • The sync jobs run fine when manually triggered however this is a temporary solution

  • The sync jobs

Detection

  • Detected when slack notifications in the #monitoring-prod channel failed to appear

Timeline

  • 01:23 AM - Slack Alert in the #monitoring-prod channel

  • 08:08 - We let NI users know of the problem and this was acknowledged at 08:23

  • 08:58 - let them know all backup and running

Action Items

Action Items

Owner

Lessons Learned

  • No labels

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Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213