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Date

Authors

Reuben Roberts

Status

Documenting

Summary

https://hee-tis.atlassian.net/browse/TIS21-1593

Impact

Users had an inaccurate list of People on Admins-UI

Non-technical Description

The Person Placement Employing Body Trust Job failed to run successfully.

Trigger

Detection

  • Slack notification in #monitoring

  • User noticed through the Person Search page that job was being rerun


Resolution

  • Rerun of PersonPlacementEmployingBodyTrustJob, PersonPlacementTrainingBodyTrustJob and PersonElasticSearchSyncJob.

Timeline

  • : 01:09 BST - PersonPlacementEmployingBodyTrustJob starts on production server, but does not complete

  • : 07:38 BST - Notification that PersonPlacementEmployingBodyTrustJob failed

  • : 07:43 BST - PersonPlacementEmployingBodyTrustJob restarted

  • : 07:55 BST - PersonPlacementTrainingBodyTrustJob restarted

  • : 08:14 BST - PersonPlacementEmployingBodyTrustJob completed successfully

  • : 08:28 BST - PersonPlacementTrainingBodyTrustJob completed successfully

  • : 08:28 BST - PersonElasticSearchSyncJob restarted

  • : 08:40 BST - PersonElasticSearchSyncJob completed successfully

Root Cause(s)

  • Job failed due to

Action Items

Action Items

Owner

Lessons Learned

  • No labels

0 Comments

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Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213