Date |
|
Authors |
|
Status | Resolved |
Summary | |
Impact | TCS down |
Non-technical Description
Trigger
Detection
Resolution
Timeline
: 14:16 BST - First
AuthenticationFailureExceptionthrown: 14:18 BST - Notification of TCS Health Check failure on Slack (#monitoring-prod)
: 14:18 BST - Users start flagging the problem on Teams
: 14:24 BST - Issue identified as a Rabbit authentication error
: 14:30 BST - Typo in password rectified and TCS redeployed
: 14:30 BST - TCS stable again
Root Cause(s)
Action Items
Action Items | Owner | |
|---|---|---|
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