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Date

Authors

Reuben Roberts Andy Dingley ?

Status

In progress

Summary

https://hee-tis.atlassian.net/browse/TIS21-2191

Impact

NDW downstream processes compromised, including Hicom Leave Manager data transfer

Non-technical Description

The overnight jobs failed. Query TIS Prod was not available at the time they ran?

Trigger

  • TBC.

Detection

  • Slack monitoring alert.

Resolution

  • Rerun the jobs.

  • Detect why they failed.

  • Fix that.

Timeline

  • 03:00 #monitoring-ndw Slack channel alert that the first of three overnight jobs failed.

  • 07:53 Those jobs were restarted.

  • .

Root Cause(s)

  • TBC.

Action Items

Action Items

Owner

Lessons Learned

  • TBC.

  • No labels

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Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213