- Created by Andy Nash, last modified by Nazia AKHTAR on 05 Jul 2022
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Welcome
| Please ask questions, that’s what this Review is primarily for - your constructive interrogation of what we’re doing:
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Executive Summary:
Live Defect(s) TSS - SMS limit exceeded which caused users issue to sign up/in to TSS
TIS Self-Service: Included a filter to prevent trainees with a role of ‘Placeholder’ or ‘Dummy Record’ being added to Self-service. Submitted forms can now be saved in data/time format and ordered by date.
Revalidation: Filtering backend work in production, bugs in “Draft” functionality are fixed and added GMC submission date in Recommendations
TIS: Addressing some security vulnerabilities
Live Issues:
(the reason we include these is to be open and transparent about when our apps have been compromised, in order to confirm that we’re constantly iterating to improve performance, resilience and security of our Apps.)
Incident logs
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Dev team demo work completed during this iteration (last two weeks)
Area | Description | Team Representative | Demo - from Prod URL where feasible |
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TIS Self-Service (TSS) | Progress on Tranche 2 - Approx 13k PGDiT are to be onboarded on TSS between May - Aug. | Signed up 7098 Form R Part A 6288 Form R Part B 6526 | |
Prevent profiles being created for dummy trainees | Some trainee records in TIS are used for testing or other back-office functions. We have included a filter to prevent trainees with a role of ‘Placeholder’ or ‘Dummy Record’ being added to Self-service, to avoid overloading our services (some of these dummy records have thousands of placements attached to them). | ||
Sort submitted form Rs by date and time | Forms when submitted are now saved in a Date/Time format and ordered by date, this makes it a lot easier for trainees to find their most recently saved forms as well as for admins and developers to identify recent forms.
Before: After:
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Clean up duplicates trainee profile placements | The data request process for placements used to cause the placements to receive a generated ID instead of using the TIS ID, this has resulted in duplicated data within trainee profiles. Now the data cleaning process is performed to de-duplicate the incorrect placement records, so only accurate data are shown in the profiles now. 78 trainee profiles are cleaned in total.
Before: After: | ||
TSS user feedback - issues setting up MFA (TOTP option): As a user I want the process of installing an Authenticator App to be separate from the time-pressured (within 3 min) step where the the TSS account needs linking to my app - so that I am less likely to make mistakes/need additional support. | Live demo | ||
Revalidation | Filtering backend upgrade deployed - programme name filter available | Demo & Discussion | |
Fix actual submission date when a draft recommendation is created / updated. | when creating / editing a recommendation, the Actual Submission Date should be set empty until the recommendation is submitted to GMC | ||
Add GMC submission due date to doctor's detailed record in recommendations | Demo | ||
Trainee Information System (TIS) | Resolve Security Vulnerabilities | “Smuggling Requests” Reduced likelihood of “Denial of Service” attacks. | |
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Objective Key Results (OKRs):
These have not been set yet.
However, we will continue to use OKRs as an approach to managing and communicating what our objectives/goals are.
These will be part of the way our product teams will work in the future.
TIS team update
We are running two product teams (trainee and admin focused). Ultimately, we will have a third product team.
Trainee Product Team > The product manager for the trainee side is Naz Akhtar, with Ade Olayia also a product manager but concentrating on COTS (study leave and course management)
Admin Product Team > We have no product manager for this team, so Rob Pink (TIS Lead) is covering this role in the interim. Eventually, we will have two product teams each with a product manager.
We have a large number of vacancies and new roles which we are working on. This will lead to three multi-disciplinary teams.
Changes and reorganisation of TIS continues, although we have tried to minimise impact and have maintained a good level of product development.
These changes will continue as we settle own alongside expanded teams.
Future of the Review
As we now have two product teams, this Review will be changing and we intend to run reviews based around the work of each team.
The Trainee Team will run a review every other Thursday starting Thursday 14th July.
The Admin Team will continue to run every other Tuesday, so next meeting will be Tuesday 19th July.
Note we may remove the calendar invites and re-issue new ones and change the way we communicate about the content of Reviews.
TIS interim roadmap:
TIS Self Service Roadmap
TIS Admin Roadmap has not been visualised
> Our current focus is advancing the work on Revalidation.
> We have a range of future priorities (finance, archiving, document management, ARCP outcome, NIMDTA etc), and a need to continue improving TIS, so will be reviewing these over the coming weeks.
Feedback
We really do welcome any feedback you have for us - whether it be negative or positive, or whether it be a suggestion of something we could try/incorporate in a future Review. We absolutely don’t want to stand still. We’re very happy applying the 12th Agile principle of ‘becoming more productive’ to our Reviews themselves! Your contributions to this survey are entirely anonymous, should you wish to include anything others might perceive as controversial. We welcome any and all feedback, as long as it is constructive!
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