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Date

Authors

Andy Dingley

Status

Done

Summary

Free text fields not displayed when viewing submitted form in TSS

Impact

TSS users were unable to download correct PDFs

Non-technical Description

TSS users are able to download a PDF of their submitted forms, this bug caused specific fields to appear blank instead of showing the available data from the form.

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  • Section 6: Compliments

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  • Covid Declarations: Education Supervisor Email Address


Trigger

  • Change deployed which stopped the value from being displayed

Detection

  • TSS user reported that data was missing from their downloaded PDF


Resolution

  • Bug fix to ensure that the field value is returned when it exists.


Timeline

BST unless otherwise stated

  • 16:05 - Change deployed which stopped the value from being displayed

  • ??:?? - User reported issue with PDF

  • 17:55 - Team notified on support channel that user was having issues

  • 18:52 - Fix identified, decision to submit the following morning

  • 09:49 - Fix submitted

  • 11:11 - Fix deployed to production


Root Cause(s)

  • Submitted change on 2022-06-28 introduced a bug

    • Issue was missed during code review

    • No automated test existed for this scenario, tests only existed for the unhappy path of an empty field


Action Items

Action Items

Owner

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Lessons Learned

  • Make sure both happy and unhappy paths are covered by tests

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