Date | |
Authors | |
Status | Documenting |
Summary | Free text fields not displayed when viewing submitted Form R Part B in TSS |
Impact | TSS users were unable to download correct PDFs (Form R Part B) |
Non-technical Description
TSS users are able to download a PDF of their submitted forms, this bug caused specific fields to appear blank instead of showing the available data from the Form R Part B:
Section 3: Health Statement
Section 6: Compliments
Covid Declarations: Education Supervisor Name
Covid Declarations: Education Supervisor Email Address
Trigger
Change deployed which stopped the value from being displayed
Detection
TSS user reported that data was missing from their downloaded PDF
Resolution
Bug fix to ensure that the field value is returned when it exists.
Timeline
BST unless otherwise stated
16:05 - Change deployed which stopped the value from being displayed
??:?? - User reported issue with PDF
17:55 - Team notified on support channel that user was having issues
18:52 - Fix identified, decision to submit the following morning
09:49 - Fix submitted
11:11 - Fix deployed to production
Root Cause(s)
Submitted change on 2022-06-28 introduced a bug
Issue was missed during code review
No automated test existed for this scenario, tests only existed for the unhappy path of an empty field
Action Items
Action Items | Owner |
|---|---|
Where possible, break up tickets into more subtasks to make them easier to work on/ review | (team) |
An email to all users to make them aware of potential missing Form R Part B PDF data (if download PDF 28/6-22/7) and asking them to download PDF again? (not sure about this action so left owner blank Nazia AKHTAR ) |
Lessons Learned
Make sure both happy and unhappy paths are covered by tests
0 Comments