Date |
|
Authors | |
Status | Ongoing |
Summary | Revalidation production login delay and logout redirecting to stage and localhost |
Impact | An admin user was having issues to submit recommendation |
Non-technical Description
.
Trigger
Detection
Resolution
Timeline
BST unless otherwise stated
??:?? - Responding to a query about submitting recommendations, we noticed that the login process was very slow
??:?? -
??:?? -
11:30 - Forced redeployment tasks
Root Cause(s)
Request to taking a long time but not always
The request for a string value goes through a number of services
Sometimes get redirected to stage
Action Items
Action Items | Owner |
|---|---|
Set auto-scaling {with min/max the same value?} | |
Prod API Gateway needs to send metrics & logging sent on to CloudWatch | |
Monitor & Alert on something that indicates a problem, e.g. HTTP Errors/Latency in API Gateway? | |
TBD: Put the variable in a resource with wider availability (across availability zones) |
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