Following the Hack day Retro action we discussed and agreed the following points.
Purpose of Hack day - Agreement to hack on educational/social purpose, a problem or an idea. This can be tech or non tech.
Review the frequency - Agreement to have hack day set quarterly. As hack day frequency is reduced suggestion was to increase the event to day and half. Half day could be spent in discovery (problem space).
Review past ideas for Hack day - See below table with follow up actions.
Idea | Category
| Idea Description | Current Pain points/challenges | Does this idea require a full discovery Y/N | Outcome desired from the Hack day | Follow up action |
Monitoring & Alerts | Problem | |||||
TSS Notification | Idea | |||||
Chatbots | Idea | |||||
User and stakeholder management | Problem | Look at a way to manage lists and types of users in a structured way, perhaps linked to users e.g. a CRM to remove use of personal emails for contracts and user groups | Currently lists of users, stakeholders and groups dotted all over and not linked to TIS |
| A POC or similar perhaps linking TIS users to a OS CRM |
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Jira dashboard | Problem | What problems are we trying to solve that Jira dashboards might be able to help with? | We have not been trying to drive insights from our internal data very much - Stan's presentation help shed light on some possibilities |
| One or more specific problems / insights we'd like to address An action item to address it / them (which may include extracting Jira data into Excel / Tableau to do further data analysis) Ideally one or more dashboards that addresses the problems |
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Find the best way to rebuild Generic upload to support multiple instances | Idea |
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Make more use of NDW data: | Idea | Set up a job to regularly update TIS/TSS | Maintaining GMC numbers takes time and is error prone |
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Improving the TIS user access request process | Idea |
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Trust user management | Idea | Improve how this whole area works e.g. admin consol for Trust RO | We are at high risk of a problem as the current UM is inadequate |
| Some possible options to enable furtherance of work |
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Reskinning TIS to fit with the new reval look | Idea |
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Interoperability initiative to unify/integrate search and access of our documentation repositories (confluence, SharePoint, etc). could be based on open APIs that provide search, metadata access, content access | Idea |
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Build user persona library via creation of user persona templates | Idea |
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Kubernetes for load heavy applications | Idea |
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Platform simplification | Idea |
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