Non-technical Description

An issue occurred with an overnight task which meant users were only seeing one trainee in the revalidation app.

Trigger

Detection

Resolution

Timeline

All times in BST unless indicated

• 22 Jun 2023: 08:53 : User reported (on Teams) revalidation module is showing one person under notice

• 22 Jun 2023 09:30 : Stopped the 2-hourly checks of submitted recommendation, shortly after stopped the service temporarily to stop unhelpful logging and moved some of the

• 22 Jun 2023:

• 14 Jun 2023:

Root Cause(s)

Action Items

Lessons Learned