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Date

Authors

Joseph (Pepe) Kelly Yafang Deng Jayanta Saha

Status

In Progress

Summary

Impact

Non-technical Description

Trigger

Detection

There were 2274 messages in the dlq until we got the notification in #monitoring-prod Slack channel and shovelled them.

Resolution

Timeline

BST unless otherwise stated

  • 14:34 noticed the alert: “RabbitMQ PROD too many messages in the DLQ” in #monitoring-prod channel, then shovelled them to another queue “esr.dlq.2023.08.10“

  • 10:32 had a huddle and looked into the messages in queue “esr.dlq.2023.08.10“

Root Cause(s)

Action Items

Action Items

Owner

Lessons Learned

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Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213