Date |
|
Authors | |
Status | Documenting |
Summary | Person sync jobfailed with exception [Unable to parse response body; nested exception is ElasticsearchStatusException[Unable to parse response body]; nested: ResponseException[method [POST], host |
Impact |
Non-technical Description
Notification alert received from monitoring prod that Sync job has stalled at early morning of 14th of August causing timeout in bulk upload.
Trigger
Detection
Failed job status noticed in the #monitoring-prod slack channel
Resolution
The Person Sync job was manually restarted and completed successfully.
Timeline
BST unless otherwise stated
2:29am sync failed
2:39am Sync [RevalCurrentPmSyncJob] started.
07:36am - Sync [RevalCurrentPmSyncJob] manually reran
07:36am - rerun of Sync [RevalCurrentPmSyncJob] completed.
Root Cause(s)
Action Items
Action Items | Owner | |
|---|---|---|
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