Date |
|
Authors | |
Status | Documenting |
Summary | TIS21-5196 - Getting issue details... STATUS |
Impact | Data in some of the TIS reports were stale and reflected what was on TIS from the last successful refresh |
Non-technical Description
An issue was discovered (on 11th Oct 2023) where TIS Data Extracts' refresh were failing since the 2 days prior. The impact of this was the data Data in some of the TIS reports were stale and reflected what was on TIS from the last successful refresh.
Trigger
Detection
Email notifications in James Harris inbox
Resolution
Timeline
BST unless otherwise stated
??:?? Earliest relavent thing
??:?? - Something happened
??:?? - Site Owner got notified
??:?? - Something happened
??:?? - The extract was refershed
??:?? - We confirmed the latest data was showing
Root Cause(s)
Action Items
Action Items | Owner | |
|---|---|---|
Lessons Learned
We were fortunate that the Site Owner was working.
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