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Date

Authors

Cai Willis

Status

Fix In Progress

Summary

Impact

Revalidation application was functionally unavailable

Non-technical Description

Trigger

Accidental triggering of full production data sync

Detection

Noticed by developer

Resolution

Allowed process to complete naturally

Timeline

All times in GMT unless indicated

  • 14:45 Sync process accidentally triggered

  • 14:45 Impact on production environment noticed by developer

Root Cause(s)

Human Error

“preprod” and “prod” are not visually distinct enough?

No way of aborting the job or quickly reverting

Action Items

Action Items

Owner

Lessons Learned

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