Date
Authors
Rob Pink (initial)
Status
Summary
Users experiencing issues with TIS - crashing and slow loading over a couple of days
Impact
Users unable to use TIS
Date |
|
Authors | Rob Pink (initial) |
Status | |
Summary | Users experiencing issues with TIS - crashing and slow loading over a couple of days |
Impact | Users unable to use TIS |
Users on TIS reported that the application was very slow and occasionally crashing when attempting to retrieve or update data. This was the result of proxy errors being returned from the TCS enpoints. 
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All times BST unless otherwise indicated.
1229 user reported problem on Teams “TIS being slow / crashing when doing updates - A few of us in Wessex are experiencing issues with TIS when trying to do updates - it keeps crashing and is being really slow loading over the past couple of days.”
1300 Message acknowledged
1353 Service restarted and reported to users that looks resolved
1410 Users confirmed things back to normal
Q. Why was TIS responding slowly or crashing?
A. TCS endpoints were not returning data and timing out with proxy errors
Q. Why was TCS erroring and not returning data
A. ??
Action Items | Owner | |
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See also: